#182 Growth Reveals What Your Business Can’t Handle

Podcast: Play in new window | Download

Lyndsay Phillips shows you how growing pains can expose operational weaknesses, founder bottlenecks, and outdated ways of working, and why documenting processes before growth can reduce mistakes, burnout, and stress.

In This Episode, You’ll Learn

Why hiring creates a new leadership challenge when knowledge and expectations still live in the founder’s head
How growth exposed missing processes when a flood of clients led to mistakes, burnout, and late-night documentation
Why good revenue and a bigger business did not necessarily create a better business for Lyndsay

Tune In Now

If your business is growing but becoming harder to operate, this conversation examines what those growing pains may be revealing. Lyndsay shares lessons from building a team, managing contractors, changing services, documenting processes, and recognizing when she remains the bottleneck.

Chapters

00:00 Growth Reveals What the Business Can’t Handle
02:00 From VA Work to Building a Business
04:00 Hiring to Break the Hours-for-Dollars Ceiling
06:00 Learning What to Look for When Hiring
09:00 Scaling Values and Client Experience
11:00 Changing the Team as the Business Changes
14:00 Letting Go of Work That No Longer Fits
18:00 Coaches, Masterminds, and Outside Perspective
21:00 Recognizing the Founder Bottleneck
25:00 When Getting Bigger Doesn’t Mean Getting Better
28:00 Bringing the Team Into Problem-Solving
32:00 Testing a New Group Coaching Model
37:00 The Process Lesson Lyndsay Wishes She Learned Earlier
39:00 How to Connect With Lyndsay
40:00 Growth Reveals What Is Breaking Behind the Scenes

Quotable

“I know I’m the problem.”
~ Lyndsay Phillips

Invitation From Guest

For those starting to guest on podcasts or who simply want more results from their appearances, Lyndsay offers Why Your Podcast Interviews Aren’t Turning Into Leads (And What To Do Instead)

https://www.leverageyourpodcast.com/clients